SmartPromptsAI Customer Support Chat Pack (USA)

Terms of Service

These Terms of Service govern your access to and use of SmartPromptsAI services and website. By submitting an intake or engaging our services, you agree to these terms.

Scope of Services

SmartPromptsAI provides asynchronous support operations services, including workflows, templates, automation guidance, and related deliverables, as described at the time of engagement.

No Real-Time Support

Services are delivered asynchronously. We do not provide phone support, real-time chat staffing, or on-call availability.

Client Responsibilities

You are responsible for providing accurate and complete information required to deliver services. Missing or unclear information may delay delivery.

Revisions

Engagements typically include one revision round, unless otherwise agreed in writing.

Intellectual Property

Unless otherwise stated, deliverables provided to you may be used internally by your organization. We retain ownership of underlying methodologies and non-client-specific frameworks.

Limitation of Liability

SmartPromptsAI shall not be liable for indirect, incidental, or consequential damages arising from use of our services.

Governing Law

These terms are governed by applicable laws, without regard to conflict of law principles.

Contact

Questions regarding these terms may be directed to admin@smartpromptsai.ai.